Privacy Policy

1. Data We Collect

• Account information: email address, username, and hashed password.
• Transaction data: deposit and withdrawal records, bet history, and wallet addresses.
• Usage data: pages visited, game sessions, device type, browser, IP address, and referring URLs.
• Verification documents: government-issued ID or proof of address when required for KYC.

2. Cookies & Tracking

Casino uses essential cookies to keep you logged in and remember your preferences. We also use analytics cookies to understand how the site is used so we can improve the experience. You can disable non-essential cookies in your browser settings, though some features may not work as expected.

3. How We Use Your Data

• To operate and maintain your account.
• To process deposits, withdrawals, and bets.
• To detect and prevent fraud, abuse, and security threats.
• To comply with legal and regulatory obligations.
• To communicate important updates, promotions (with your consent), and support responses.

4. Third Parties

We do not sell your personal data. We may share data with trusted third-party service providers who help us operate the platform (e.g. payment processors, analytics providers, and hosting services). These providers are contractually required to keep your data confidential. We may also disclose data when required by law or to protect our legal rights.

5. Data Retention

We retain your account data for as long as your account is active. After account closure, we keep transaction records for a minimum of 5 years to comply with anti-money-laundering regulations. Usage logs and analytics data are retained for up to 12 months and then anonymized or deleted.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access and receive a copy of the personal data we hold.
• Correct inaccurate information.
• Request deletion of your data (subject to legal retention requirements).
• Object to or restrict certain data processing.
• Withdraw consent for marketing communications at any time.

7. Contact Us

If you have questions about this privacy policy or wish to exercise your data rights, please contact our support team through the in-app chat or email us at privacy@casino.app.